Services are fully provided, such as user service, collection management and application, document delivery service, science popularization, and scientific and cultural communication.
The department consists of a few groups, including user service and collection application group, document delivery service group, scientific and cultural communication group, and innovative learning group. In addition, we are responsible for running document delivery service of CSDL and NSTL management center.

Director: Huifang Xu
Deputy Director: Ling Leng and Yajing Liu